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Terminal 1 is where you’ll find both departures and arrivals if you’re flying with Korean Air through John F. Kennedy International Airport (JFK). Terminal 1 offers seamless connectivity to major Asia-Pacific hubs, including Seoul Incheon, Tokyo Narita, Hong Kong, Manila, and Bangkok, at JFK.
[terminal_support_card]Here's the guide with information on the check-in counter, cancellation desk, ticket, and baggage services provided by Korean Air at JFK Airport for their passengers.
Overview of the Korean Air Terminal at John F. Kennedy International Airport (JFK)
Here is the overview of all essential contacts and details about the Korean Air at JFK Airport:
| Airport: | John F. Kennedy International Airport (JFK) |
| Airline: | Korean Air |
| IATA Code: | KE |
| ICAO Code: | KAL |
| Terminal: | Terminal 1 |
| Contact Number: | (800) 438-5000 |
| Website: | https://www.koreanair.com/ |
| Facebook: | https://www.facebook.com/KoreanAir.global/ |
| X (Twitter): | https://x.com/KoreanAir_KE |
| Instagram: | https://www.instagram.com/koreanairworld/ |
Which Terminal is Korean Air at John F. Kennedy International Airport (JFK)?
Korean Air uses Terminal 1 at JFK Airport for both international arrivals and departures. The terminal offers check-in and baggage drop for departing passengers, and a customs and immigration desk for arriving passengers.
Korean Air Departures Terminal at JFK
All Korean Air flights depart from Terminal 1 of JFK. Find the check-in counters on the departure level of terminal:
- Check-in Counter: The check-in counter for Korean Air is located in the Departure Hall on Level 3 of JFK.
- Baggage Drop: Passengers can drop luggage at the dedicated baggage counters located near Aisle E on Level 3 (Departure Level). For flights traveling to/from JFK, the Economy Class allows 2 checked bags for free.
- Security Checkpoints: Located at Level 2, 3rd floor of the Departure Level at Terminal 1. Processing time may take a long time during peak hours. Check out the average security wait times at JFK here.
- Boarding: Korean Air passengers reach boarding gates 1–12, located at airside concourse on Level 3 (Departure Level, post-security).
Korean Air Arrivals Terminal at JFK
Korean Air flights land at Terminal 1 of JFK Airport. Upon landing, the passengers will disembark at Terminal, where they will follow the signage to:
- Customs and Immigration: Passengers proceed to the U.S. Customs Service area, which is located on the first floor of Terminal 1. Global Entry kiosks are available for eligible passengers to expedite the clearance.
- Baggage Claim: Located in the arrivals hall (1st floor) of Terminal 1, near the customs exit. If unable to receive the luggage, file a report on our dedicated page of baggage claim at JFK.
Check out the list of all air carriers operating from JFK Airport.
Services and Amenities Provided by Korean Air at JFK Airport
A wide range of services exclusively available for passengers of Korean Air at JFK. For instance, premium passengers can freely access the Korean Air lounge that offers cuisine, drinks, free Wi-Fi, and shower facilities. Below is the overview of all facilities:
| Self-service kiosks | Last-minute bookings, cancellations, and flight changes |
| Baggage Claim | Support for lost or damaged luggage |
| Wheelchair assistance | Accessible seating |
| Assistive listening devices | Guidance for passengers with disabilities |
| KAL First Class and Business Class Lounge | Short-term and long-term parking |
| Duty-Free Shops- Luxury retailers like Hermes, Michael Kors, and Victoria's Secret | AirTrain JFK, buses, taxis, and rideshare services |
| Restaurants and Eateries | Airport ambassadors are available for assistance |
| Currency exchange services & ATMs | Battery charging stations |
| Free Wi-Fi | SmartECarte luggage carts |
Lounge Access for Korean Air Passengers at JFK Airport
KAL First Class Lounge and KAL Business Class Lounge are located at Level 3 for Korean Air Passengers. The lounge offers complimentary access to the Business Class/First Class passengers, Priority Pass holders, and eligible SKYPASS members.
To know about the accessibility, all the lounges that are available at JFK, read our detailed guide.
Pet Travel & Special Assistance For Korean Air's Passengers at JFK Airport
Pets traveling in the cabin and hold are processed at The ARK at JFK, which is located in the cargo area near Building 78. The facility is accessible by shuttle from Terminal 1. In addition:
- Pet relief area: An indoor pet relief facility is accessible for service animals post-security near Gate 3 at the terminal.
- Traveler Aid: Located in Terminal 1’s Arrivals Hall, it offers and greeting service to passengers with disabilities or special needs.
- Wheelchair service for arriving passengers: Korean Air provides wheelchair assistance from the aircraft to baggage claim, customs, and ground transportation.
Transportation Options for Korean Air's Passengers at JFK Airport
The following are the ground transportation options available from JFK Airport:
- AirTrain JFK
- Taxis
- Rideshares (Uber/Lyft)
- Buses
- Shuttles
- Rental Cars
To know in detail about these JFK ground transportation options, refer to our updated guide.
Map of the Korean Air Terminal at John F. Kennedy International Airport (JFK)
An interactive map of the Korean Air Terminal is given below that helps passengers identify check-in counters, security, lounge, and baggage claim:
[terminal_support_card]Flying with Korean Air from John F. Kennedy International Airport (JFK) is hassle-free and convenient, thanks to the convenient amenities and 24/7 support offered to its passengers. Whether you're arriving or departing, Korean Air at JFK offers a smooth travel experience with comprehensive facilities and trained staff that ensure a smooth transition from check-in to boarding.
FAQs
Korean Air operates out of Terminal 1 at John F. Kennedy International Airport (JFK) for both arrivals and departures.
The Korean Air contact number at JFK Airport is +1 (800) 438-5000.
Yes, Korean Air offers both First Class and Business Class lounges at JFK.