JetBlue Airways Terminal at John F. Kennedy International Airport (JFK)

JetBlue Airways operates from Terminal 5 at John F. Kennedy International Airport (JFK) for arrivals and departures. Below is an in-depth overview of JetBlue’s operations at JFK Airport, covering all essential information, amenities, and services for a seamless travel experience.

Overview of the JetBlue Terminal at John F. Kennedy International Airport (JFK)

Here is a brief overview of all essential information about JetBlue at JFK Airport:

Which Terminal is JetBlue at John F. Kennedy International Airport (JFK)?

JetBlue uses Terminal 5 at JFK for both arrivals and departures. The terminal offers a quality travel experience for JetBlue passengers with efficient check-in, spacious waiting areas, and unique shopping and dining options.

Also, the JetBlue customer service team is available 24/7 at Terminal 5, which helps passengers with rebooking assistance, cancellation, missed flight connections, and lost or delayed baggage.

JetBlue Departures Terminal at JFK

JetBlue flight departs from Terminal 5 of JFK Airport. Passengers are advised to arrive at the airport 2 hours before domestic flights and 3 hours before international flights to account for check-in, baggage drop, and security screening.

• Check-in: For check-in, JetBlue passengers need to reach the Departure Hall on Level 4 of Terminal 5. For More Speed lanes in a hall, 70+ kiosks, and 12 bag-drop stations. Priority check-in for Mint (premium cabin) passengers and TrueBlue Mosaic members is also available.
• Baggage Drop: Baggage drop for JetBlue in JFK Terminal is located near the check-in area at level 4, opens for 60 minutes only before departures.
• Security Screening: The security counter is located at level 3 of JetBlue’s Terminal 5, and offers TSA PreCheck and CLEAR lanes for expedited screening. Check out the average TSA wait time at JFK.
• Boarding: The JetBlue terminal features 26 boarding gates. The boarding gate closes 60 minutes before for international flights. For passengers traveling within the U.S., the boarding gate closes 30 minutes before departure.

JetBlue Arrivals Terminal at JFK

JetBlue flights arrive at Terminal 5 at John F. Kennedy Airport (JFK). International passengers must clear immigration and customs before they claim their luggage.

• Immigration: Level 2 of Terminal 5 has the immigration counter for JetBlue Passengers. Global Entry and Mobile Passport Control kiosks are available to eligible travelers.
• Baggage Claim: Follow the signage to Baggage Claim, which is located at Level 1 of the JetBlue terminal. The digital monitors will indicate the assigned carousel for your arrival flight. Retrieve your baggage with our helpful guide to the Baggage claim at JFK.
• Lost & Found: JetBlue’s lost and found desk at JFK, located near carousel 6, assists with issues like delayed or damaged luggage.

Check out all the airlines that operate from JFK Airport.

Services and Amenities Provided by JetBlue at JFK Airport

The terminal is known for its modern amenities, unique shopping and dining options, alongside the airline’s prompt travel services that add flexibility and convenience to their travel.

Lounge Access for JetBlue Passengers at JFK

Yes, JetBlue opened its first-ever airport lounge, called BlueHouse, at JFK Airport in Terminal 5 (T5) in December 2025, offering complimentary food, drinks, Wi-Fi, and workspaces for eligible flyers, marking a significant new premium offering for the airline.

Check out our detailed guide on all lounges available at JFK Airport, with prices, locations, and accessible passengers.

Pet Travel & Special Assistance Provided by JetBlue at JFK Airport

JetBlue passengers traveling with pets can access the animal care facility inside and outside Terminal 5. Before the security checkpoint, you can access the outside of the Arrival area. Once you have passed the security, there is a pet relief centre near Gate 28.

A comprehensive support for JetBlue passengers with disabilities and those who need special assistance. These services include:

• Assistance offers for service animal travel
• Availability of a wheelchair
• Dedicated support for transportation of mobility devices.
• Pre-boarding assistance to unaccompanied minors, pregnant women, and elderly passengers
• Accessible seating
• Carry medical devices as checked and carry-on baggage.
• Dedicated boarding and navigation assistance to passengers with intellectual, developmental, and cognitive disabilities

Transportation Options for JetBlue Passengers at JFK Airport

JetBlue passengers who want to connect to New York City and beyond can access the following transportation options from JFK:

• Subway and AirTran
• Long Island Rail Road
• Car Rental
• Taxis
• Rideshare
• MTA Bus Service

Parking Options for JetBlue's Passengers at JFK Airport

JetBlue passengers can access the following parking options from JFK Terminal:

• Accessible parking
• Cell phone lot
• Off-site parking
• Electric vehicle parking
• Short-term and long-term parking

Check out the detailed guide on JFK parking options.

Map of JetBlue Airways Terminal at John F. Kennedy International Airport (JFK)

JetBlue’s terminal has a single concourse with 26 gates at JFK Airport. The departure level has check-in, security checkpoint, lounges, shopping, and dining outlets. On the other hand, the arrival level features baggage claim, immigration, and ground transportation options.

To identify these locations at JFK, you can access the interactive JetBlue Terminal map below for smooth navigation:

JetBlue’s operations at Terminal 5 at JFK solely focus on its passengers’ comfort and convenience by offering dedicated check-in and baggage lanes, automated security, and multilingual signage for a smooth transition at every step.

Also, the terminal will see JetBlue lounge soon and has several independent lounges, which elevate the passengers' travel experience.

On the other hand, the terminal has 24/7 JetBlue customer service, which offers last-minute rebooking and dedicated assistance for passengers facing delays and missed connections.

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