Southwest Airlines Terminal at Boston Logan Airport (BOS)

Southwest Airlines makes use of Terminal B at Boston Logan International Airport (BOS). Functional since 1974, this terminal handles all arriving/departing flights of this airline. These air services are operated regularly only to/from domestic destinations in the USA, including Chicago, Austin, Denver, and San Diego. Besides, this terminal also manages some seasonal flights of Southwest from Orlando.

The largest building at BOS Airport, Terminal B, has been renovated multiple times over the years. The most notable renovation (2012 to 2014) cost $160 million. It resulted in the merging of the previously separated North and South buildings into one post-security terminal. Presently, it houses 41 gates for Southwest and other carriers.

Overview of Southwest Airlines at Boston Logan International Airport (BOS)

An overview of Terminal B at BOS Airport is necessary for Southwest Airlines passengers to fly smoothly. Hence, all the necessary details about the airport, airline, and terminal are mentioned below.

What Terminal is Southwest Airlines at Boston Logan International Airport (BOS)?

Southwest Airlines flies domestically through Terminal B of Boston Logan International Airport. Furthermore, out of the two piers, Pier A is specifically used by the airline here. In this elongated building, there are 41 gates dedicated to this carrier, ranging from 31A to 35.

Southwest Departures Terminal at BOS

Specifically, Southwest Airlines operates its departures through Terminal B of Logan International Airport. At this complex, flyers can access a well-organised departure process with numerous facilities.

• Southwest check-in counters are located on Level 2 of this building.
• These counters open approximately 120 minutes before take-offs.
• Here, options like self-tagging and self-check-in kiosks are available.
• TSA checkpoints are also located on the same Level 2.
• Here, dedicated lanes for TSA PreCheck, CLEAR Plus, Express, and priority lanes are available.
• Usually, the wait times at BOS range from 5 to 20 minutes in peak hours.
• Besides, to enhance the experience, use the TSA PreCheck Touchless ID facility.
• The dedicated boarding gates, 31A to 35, are on Level 1 in Pier A within Terminal B.

Southwest Arrivals Terminal at BOS

All the Southwest Airlines flights arrive at Terminal B of Boston Airport. For this operation, Level 1 of this complex is utilized.

• After landing, flyers are guided to the baggage claim area at BOS Airport’s Terminal B Level 1.
• Here, they can collect checked luggage from the assigned carousel.
• Follow the signage to know the correct carousel belt number.
• Information desks and assistance services are also available.
• Also, there are dedicated counters for currency exchange at BOS Airport.
• Use shuttle buses or walkways to get to other terminals for connecting flights.

Facilities Offered to Southwest Airlines Fliers at BOS Airport

For both arriving and departing passengers of Southwest, several amenities are offered at Boston-Logan International Airport. Some of these facilities are available at all hours in Terminal B. However, others are open at specific hours.

Lounges for Southwest Airlines Passengers at BOS Airport

Since Southwest is a low-cost carrier, it does not operate its own specific lounges. Nonetheless, flyers can access other lounges at Boston-Logan International Airport, including Chase Sapphire Lounge by The Club, The Lounge, and Air France Lounge.

Chase Sapphire Lounge by The Club:

• Location: Terminal B to C Connector, Airside, Gate B40
• Access options: Pay $75, Priority Pass, Chase Sapphire cardholders, and membership programs

The Lounge:

• Location: Terminal C, near Gate C19
• How to access: Pay $50, Priority Pass, prepaid passes, and credit card programs

Air France Lounge:

• Location: Terminal E, near Gates 3 to 4
• Access: Pay $35, Priority Pass, and Diners Club

Special Assistance for Southwest Airlines Passengers at Boston-Logan Airport

Before travel, at the airport, or upon arrival, a passenger can request special assistance services at BOS Airport. There are dedicated desks of Southwest numbered B17 to B19 on Level 2 of Terminal B. Alternatively, they can dial +1-844-503-2111 to book. Besides, the following services can be booked here.

• Wheelchair assistance from the airport curb to/from gates
• Escort/navigation help for the visually impaired
• Gate-check wheelchairs (manual or powered)
• Accessible restrooms and transportation
• TTY phones and visual announcement systems for the hearing disabled
• Passengers can take service animals onboard at no charge.

Transportation Options for Southwest Airlines Flyers at BOS Airport

At Boston-Logan International Airport, the MBTA Silver Line is the most budget-friendly option to downtown Boston. It can be accessed on Level 1, outside the baggage claim area at Terminal B. Other options include the following:

• Logan Express Bus Service
• On-airport shuttles
• Ride app services (Uber/Lyft)
• Taxis and limos
• Water ferry services

Map of Southwest Airlines Terminal at Boston Logan Airport (BOS)

To locate all essential counters at Terminal B of BOS Airport, Southwest passengers can use a map. This online tool is beneficial for getting directions to any of the amenities at this terminal.

In sum, Terminal B handles all Southwest Airlines arrivals and departures at BOS Airport. This complex has multiple levels and gates to handle these operations. Moreover, even during peak travel seasons, the airport manages passenger flow efficiently.